Privacy Policy

We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable German data protection law.

Controller

Data Controller

The entity responsible for the processing of personal data on this website is:

Metriklab Engineering & Automation

Über der Glonn 11

85238 Petershausen

Germany

 

Contact

Phone: +49 (0)162  213 8103

Email: pankaj.sinha@metriklab-engineering.io

Website: www.metriklab-engineering.io

Data Collection

Data We Collect

When you visit or interact with our website, we may collect the following categories of data: Usage Data such as your IP address, browser type, pages visited, and time spent on our site is collected automatically when you access our website. Contact Data including your name, email address, phone number, and message content is collected when you submit our contact form or reach out to us directly by email. Communication Data, including the history of email correspondence and project inquiries, is retained from direct communication between you and our team.

Usage

How We Use Your Data

We use the personal data we collect for the following purposes:

  • To operate, maintain, and improve our website
  • To respond to your inquiries and provide requested services
  • To send relevant communications about our engineering services (where you have opted in)
  • To fulfill contractual obligations and manage client relationships
  • To comply with legal and regulatory requirements
  • To detect and prevent fraudulent or unauthorized activity

Retention

Storage & Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. In general:

  • Contact form submissions: up to 3 years after last communication
  • Server logs: 30–90 days
  • Contractual data: 10 years as required by German commercial law (HGB)

Once data is no longer required, it is deleted or anonymised securely.

Third Parties

Third-Party Services

We may share data with carefully selected third-party service providers who assist us in operating our website and business. These include:

  • Hosting / Infrastructure: Our website is hosted on servers within the EU/EEA.
  • Analytics: We may use privacy-friendly analytics tools to understand site usage. No data is sold to third parties.
  • Email Services: For transactional communications only.

We do not sell, trade, or otherwise transfer your personal data to outside parties for marketing purposes.

Cookies

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Used to understand how visitors interact with our site (only with your consent).

You can control or delete cookies through your browser settings at any time. Disabling cookies may affect website functionality.

Contact

Privacy Contact

For any questions, requests, or concerns related to this Privacy Policy or our data processing practices, please reach out to us.

We reserve the right to update this Privacy Policy at any time.